Softphone.Pro

Call center agents use their softphones hundreds of times a day. That’s why we tried to create a friendly interface with larger buttons.

Perform any action in just 2 clicks.
Analyze staff performance with 15 online reports, charts and a detailed call log with click-to-play feature. Improve performance and streamline call center operations by giving managers the information they need to make smart business decisions.
See your analytics on a live dashboard. Check screen captures and live webcam monitoring, to get a full picture of agent's activity in the moment. For more in-depth analysis, export your Call Log data to Microsoft Excel in just a few clicks.
Your team will install a pre-configured program, so IT specialists don't need to setup and establish a remote connection to their computer. Plus, users can’t view or update softphone settings by themselves. That helps to secure SIP server and avoid inaccurate settings updates.

Softphone.Pro provides wide range of integration options, so you can easily set up screen pop-up and click-to-call functionality in any software with minimal effort. IT specialists can implement click-to-call, click-to-transfer and click-to-hangup features with any 3-rd party Web, Windows, or Mac software.